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Monday 28 August 2017

HR learning: 28 Aug, 2017

1.
Develop your resilience and keep winning.

Researchers believe that there are people who not only survive but thrive in chaos. The common behavioral trait that is clearly in abundance in these people is resilience. 
Mankind has moved at a rapid pace with time, so much so that what looked impossible a few years ago, looks very much possible now or at least in the next few years. From auto driven cars on the road to flying cars in the sky to controlling your gadgets at home while you are in office…everything is now possible. This drive from impossible to possible at a frantic speed also has its pitfalls. While some new things are developing, the old ones are becoming obsolete at a hitherto unknown pace. We, the people are confused in this chaos. Sometimes we are hopeful and sometimes we feel lost. 
Technology has gone far ahead of what is currently being taught in schools and colleges. Scholars have accepted that the things being taught are so back dated that students learning them, will be in a profession which would be completely different. While that has become a foregone conclusion, what happens to those people who are in the middle of their professional careers?
Job requirements are changing and so is the job description. Many of our friends, colleagues and close ones are losing their old stable jobs across the globe. But it is interesting to note that in these so-called chaotic times, there are many others who are finding excellent opportunities to grow, some willingly and some accidentally. All of us have heard similar stories of how a professional lost his job and bounced back quickly to become even more successful in their line of work. 
The good news is, we can develop resilience by using the following methods:
1) Build flexibility in behavior 
2) Try to find opportunity in chaos 
3) Be happy 
4) Don’t take the stress and don’t give stress 
5) Be the change 

2.
Digital education: A necessity in the age of Uber-ized workforce

Upgrading its technological capabilities, ITC Infotech embraced a new learning model based on virtual, self-directed and micro-learning. Sanjay Kumar, Head of Capability Development, ITC Infotech tells us how.

Transforming the technological ethos of a company demands a mindset change. It requires a design thinking approach, wherein organizations are able to mold new behaviors among their employees. With many emerging technologies, organizations may need to pick and choose which areas to place their biggest bets on. It is this need that is compelling organizations like ITC Infotech to get their employees to embrace virtual learning which is both continuous learning and self-directed learning in the following steps.
1.      The need for a learning revolution
2.      Adopting new systems
3.      Enabling people participation
4.      Business Impact

3.
HR and opportunities in the digital era

Technology is a disruptor for organizations and for the workforce, but if managed properly, presents tremendous opportunities, and HR has an important role to play as a custodian of how an organization makes this transition.
 
Technology has been changing the course of human history for millennia. However, we are at that point where the scale and speed of technology adoption is at a pace never before seen. Entire teams and skill sets can be made redundant in a short period of time as this adoption takes root. For e.g. the Settlement team in a bank can be made irrelevant if Blockchain is used to make this process happen. Similarly, learning to drive may become unnecessary, as aggregators provide transportation services more efficiently and at lower costs, and as the era of driverless cars becomes a reality. Also, the implications of machines that have the ability to learn and potentially exercise judgment, a hitherto "human only" ability, vs. those that followed instructions, is bringing science fiction to life. What does all this mean for the HR Function? A few thoughts come to mind. As some of the new technologies become more pervasive, organizational and workforce structures are bound to change.

HR News: 28 Aug, 2017



1.
DDI releases new futuristic leadership acceleration platform.

A new digital learning portal catapults leadership development into the future with on-demand insight tools, personalised learning and increased connectivity.

Taking leadership development to the next level, DDI has released a cloud-based digital leadership acceleration platform. The platform boasts of an enhanced corporate learning experience through a single online portal from which learners and trainers can access learning materials and tools anytime, anywhere, using any device.
The initial phase of the digital leadership acceleration platform is designed as an enhancement to DDI’s classroom-based leadership development programmes. Learners will be able to use the platform to readily complete and track course materials and access a wide range of interactive tools that will help them reinforce and apply their learning on the job. For trainers, the platform will lighten the administrative burden by enabling them to easily organise, distribute and manage course materials and tools both before and after training.
“The digital leadership acceleration platform represents a significant next step in our efforts to bring learning ever closer to the job,” says Barry Stern, senior vice president, Accelerated Development Solutions, DDI. “We have been aggressively testing and refining the digital learning environment with our clients for quite some time and are encouraged by the strong positive market reaction to both the immediate and anticipated platform features and content.”

2.
Justice delivered: Uber fires more than 20 employees for harassment.

The cab service provider has reportedly fired more than 20 people following an internal investigation into harassment claims.

Uber Technologies Inc. has taken some much-awaited decisions in a probe after allegations against the company’s inability to take appropriate actions against sexual harassment issues at the workplace. The cab service provider has reportedly fired more than 20 people following an internal investigation into the various harassment claims.
Former Uber engineer Susan Fowler had alleged that the company failed to act on sexual harassment and gender discrimination complaints. In an elaborate blog earlier this year, Fowler had expressed how, despite various attempts, the company did not take any action against her complaints on sexual harassment and gender discrimination in the workplace. With her blog, a few other existing and ex-employees also admitted to facing such issues.
Following this incident, CEO Travis Kalanick called for an urgent investigation into the claims. As a result, a legal investigation was set up and Bobbie Wilson, an attorney at Perkins Coie LLP, reportedly gave Uber’s more than 12,000 employees an assessment of the firm’s investigation this week.

3.
TCS reduces H-1B visa application to a third of 2015.

The IT giant has increased local hiring in the past two years.
Tata Consultancy Services (TCS) has cut down the number of H-1B work visas application this year. The number of applications submitted is one third of that of year 2015. This is the third consecutive year since 2015 that TCS has decreased the work visa applications.

The IT major says that it has increased the hiring of candidates from engineering and B-schools in the US, which is the reason for less H-1B work visas this year.
According to Ajoy Mukherjee, EVP, human resources, TCS, the IT giant has increased local hiring in the past two years. The company has partnered with academic institutions in the US through various campus programmes and is in constant touch with high school students for hiring local candidates.
The firm is visiting hundreds of engineering and B-school campuses in the US for hiring candidates, which has helped it bring down the number of H-1B work visa applications.

This cut in number of H-1B visas by TCS comes when US President Donald Trump has tightened the work visa norms and scrutiny for working in the country.

HR Movements: 28 Aug, 2017



1.
Rajul Garg, first independent director of PeopleStrong

Garg, who has been the board member of several companies in the past, has mentored many startups. 

Rajul Garg has joined PeopleStrong as its first ever independent director after it received multiple investments recently. 
Garg is a well-known early investor in tech companies. He has been a successful business professional with experience in not just investing in a company but also building it. His first startup was Pine Labs, when he had just finished college. Then he co-founded Global Logic, a global services company, which was sold in 2013 for $400 million. He has also invested in several other startups. 
Speaking on Garg’s appointment, Pankaj Bansal, co-founder and CEO, PeopleStrong, said “We are very excited to have Rajul as a part of PeopleStrong’s growth story. He brings a wealth of experience from the technology product industry, and as we take our HR SaaS product to the global stage, we look forward to his valuable inputs, which the company will gain and benefit from”.

Garg has been the board member of several companies earlier. He is the counselor for several startups and is part of organisations, such as TiE and NASSCOM. He is also a mentor at IIT. 

2.
Robin Leopold named chief HR-JP Morgan Chase

Ganesh Subramanian and Harish Abichandani are the new occupants of top positions in the company.
Ola has appointed Ganesh Subramanian as vice president of its human resource department and Harish Abichandani as its chief financial officer (CFO).
In his 19 years of career, Subramanian has worked with only one company, Unilever.
After passing out of XLRI in 1998, he joined Unilever as management trainee. During this period, he moved to various roles within HR and to various places as well. His last position was director HR, enterprise and technology solutions. Sumbramanian also holds a degree in engineering from Bangalore University.
Prior to joining Ola, Abichandani worked for eKart as the chief financial officer, which is a logistic arm of Flipkart. He has also worked at Tata Teleservices as CFO.

3.
Amex India’s HR head Vishpala Reddy to ride on Uber

Globally, Uber has been under lots of criticism in terms of people management especially on sexual harassments and gender discrimination. Reddy will have a tough task as the new chief people officer for India and South Asia.

Vishpala Reddy, vice-president and head HR, American Express in India will move to Uber as chief people officer for India and South Asia. The appointment is in line with the ridesharing app’s moves to strengthen its leadership bench in India.  
Reddy will join Uber this month and help the company’s efforts to position human capital as a key driver in enabling business success.
Globally, Uber has been under lots of criticism in terms of people management especially on sexual harassments and gender discrimination. Even the CEO, Travis Kalanick had to go in June.
Even in India, Uber drivers have had major controversies for misbehaving with passengers and sexual assaults on women passengers. Questions have been raised on Uber’s hiring methodology and verification of its driver.
In such a scenario, it will be task for Reddy to clean up the place and ensure a structured system in place.

Monday 21 August 2017

Stress Management :- Using Self-Help Techniques for Dealing with Stress guided by Prof. (Mrs.) Merlyn Michael D'souza

If you’re living with high levels of stress, you’re putting your entire well-being at risk. Stress wreaks havoc on your emotional equilibrium, as well as your physical health. It narrows your ability to think clearly, function effectively, and enjoy life.
Effective stress management, on the other hand, helps you break the hold stress has on your life, so you can be happier, healthier, and more productive. The ultimate goal is a balanced life, with time for work, relationships, relaxation, and fun—and the resilience to hold up under pressure and meet challenges head on. But stress management is not one-size-fits-all. That’s why it’s important to experiment and find out what works best for you. The following stress management tips can help you do that.
The OB class of PGDM (PHM)-I at IESMCRC identified through four roleplays as below, the various stress scenarios and tips for dealing with stress.
Prof. (Mrs.) Merlyn Michael D'souza was the faculty guide. She is pursuing her Ph. D topic in this area in Human Resources Management.
The scenarios depict personal, professional and daily life instances. The links are described below as follows in the following 4 groups:

  1. https://drive.google.com/file/d/0B966vIAqAeg4VUkyN0lNLUJhQlk/view
  2. https://drive.google.com/file/d/0B966vIAqAeg4VDZlVFV3R25MTzA/view
  3. https://drive.google.com/file/d/0B966vIAqAeg4SWowazBYdTJjbUk/view
  4. https://drive.google.com/file/d/0B966vIAqAeg4QVQ2N0ZaS1NLOFU/view

Belbin's Team Roles - How Understanding Team Roles Can Improve Team Performance by OB class of Prof. (Mrs.) Merlyn Michael D'souza


The OB class of PGDM (PHM)-1 enacted the 9 team roles of Belbin, guided by Prof. (Mrs.) Merlyn Michael D'souza.
Below is the link to the video of one of the enacted roles of Team Worker (TW), followed by a description and activity based learning on the 9 team roles.
Belbin identified nine team roles and he categorized those roles into three groups: Action Oriented, People Oriented, and Thought Oriented. Each team role is associated with typical behavioral and interpersonal strengths.
Belbin also defined characteristic weaknesses that tend to accompany each team role. He called the characteristic weaknesses of team roles the "allowable" weaknesses; as for any behavioral weakness, these are areas to be aware of and potentially improve.
The nine team roles are:Action Oriented Roles

Shaper (SH)

Shapers are people who challenge the team to improve. They are dynamic and usually extroverted people who enjoy stimulating others, questioning norms, and finding the best approaches for solving problems. The Shaper is the one who shakes things up to make sure that all possibilities are considered and that the team does not become complacent.
Shapers often see obstacles as exciting challenges and they tend to have the courage to push on when others feel like quitting.
Their potential weaknesses may be that they're argumentative, and that they may offend people's feelings.

Implementer (IMP)

Implementers are the people who get things done. They turn the team's ideas and concepts into practical actions and plans. They are typically conservative, disciplined people who work systematically and efficiently and are very well organized. These are the people who you can count on to get the job done.
On the downside, Implementers may be inflexible and can be somewhat resistant to change.

Completer-Finisher (CF)

Completer-Finishers are the people who see that projects are completed thoroughly. They ensure there have been no errors or omissions and they pay attention to the smallest of details. They are very concerned with deadlines and will push the team to make sure the job is completed on time. They are described as perfectionists who are orderly, conscientious and anxious.
However, a Completer-Finisher may worry unnecessarily, and may find it hard to delegate.

People Oriented Roles

Coordinator (CO)

Coordinators are the ones who take on the traditional team-leader role and have also been referred to as the chairmen. They guide the team to what they perceive are the objectives. They are often excellent listeners and they are naturally able to recognize the value that each team
member brings to the table. They are calm and good-natured, and delegate tasks very effectively.
Their potential weaknesses are that they may delegate away too much personal responsibility, and may tend to be manipulative.

Team Worker (TW)

Team Workers are the people who provide support and make sure that people within the team are working together effectively. These people fill the role of negotiators within the team and they are flexible, diplomatic and perceptive. These tend to be popular people who are very capable in their own right, but who prioritize team cohesion and helping people get along.
Their weaknesses may be a tendency to be indecisive, and to maintain uncommitted positions during discussions and decision-making.

Resource Investigator (RI)

Resource Investigators are innovative and curious. They explore available options, develop contacts, and negotiate for resources on behalf of the team. They are enthusiastic team members, who identify and work with external stakeholders to help the team accomplish its objective. They are outgoing and are often extroverted, meaning that others are often receptive to them and their ideas.
On the downside, they may lose enthusiasm quickly, and are often overly optimistic.

Thought Oriented Roles

Plant (PL)

The Plant is the creative innovator who comes up with new ideas and approaches. They thrive on praise but criticism is especially hard for them to deal with. Plants are often introverted and prefer to work apart from the team. Because their ideas are so novel, they can be impractical at times. They may also be poor communicators and can tend to ignore given parameters and constraints.

Monitor-Evaluator (ME)

Monitor-Evaluators are best at analyzing and evaluating ideas that other people (often Plants) come up with. These people are shrewd and objective, and they carefully weigh the pros and cons of all the options before coming to a decision.
Monitor-Evaluators are critical thinkers and very strategic in their approach. They are often perceived as detached or unemotional. Sometimes they are poor motivators who react to events rather than instigating them

Specialist (SP)

Specialists are people who have specialized knowledge that is needed to get the job done. They pride themselves on their skills and abilities, and they work to maintain their professional status. Their job within the team is to be an expert in the area, and they commit themselves fully to their field of expertise.
This may limit their contribution, and lead to a preoccupation with technicalities at the expense of the bigger picture.

Figure 1: Belbin's Team Roles

Action Oriented RolesShaperChallenges the team to improve.
ImplementerPuts ideas into action.
Completer FinisherEnsures thorough, timely completion.
People Oriented RolesCoordinatorActs as a chairperson.
Team WorkerEncourages cooperation.
Resource InvestigatorExplores outside opportunities.
Thought Oriented RolesPlantPresents new ideas and approaches.
Monitor-EvaluatorAnalyzes the options.
SpecialistProvides specialized skills.

How to Use the Tool

Knowledge of Belbin's Team Roles model can help you to identify potential strengths and weaknesses within your team, overcome conflict between your co-workers, and understand and appreciate everyone's contributions.
If you want to learn more about the Team Roles that you and your team exhibit, you can purchase a full, personalized behavioral report by going to belbin.com (prices may vary according to the number of reports that you require).
Once you've received your report, you can apply it with the help of the Team Role Circle. This is a free resource from belbin.com that gives you a structure to follow. It comprises four steps:
  1. If you have a large group, divide participants into "teams" of approximately five or six. If you work with a smaller group, avoid splitting it up.
  2. Ask each team to draw a circle, to divide it equally into nine sections, one for each of Belbin's team roles, and to enter their names in the segments that correspond to their top two roles.
  3. Encourage discussion among the team members by asking them to list five main areas where they think their strengths and weaknesses lie, and how these match, overlap or contrast with those of their co-workers.
  4. Ask your team to come up with three action points based on its findings, focusing on helping the team to perform more effectively.