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Friday 18 September 2015

Prof. Rangana Maitra on Work-value system in organisations:

In today’s competitive era due to globalization, liberalization and privatization, wherein employees have many choices, many options, companies need to be dynamic to attract and retain human capital. Again, the changing regulatory framework and highly inconsistent demand-supply market has thrown new challenges for HR.   Organizations are now-a-days apprehending that if they do not fulfill the promised value propositions, employees will leave for greener pasture. A Corporate culture will augment a firm's long-term economic performance if managers care deeply about their customers, their stockholders, and their employees. With this value system, satisfied employees will be directed and encouraged to produce products that their customers really interested in. A future employee is not just looking at what a company offers in terms of job or compensation, rather he would research on what the overall positioning with the customer is, how it is better than the competitors in all respects, whether his personal aspirations match with the overall organisational portfolio and, above all, whether the company is delivering what it is promising as a brand.

 Here the example of Google can be sited.   Google started India operations in 1998.  Its corporate values include the following. Focus on the user and all else will follow, It’s best to do one thing really, really well, fast is better than slow, one does not need to be at one’s desk to need an answer, one can make money without doing evil, There's always more information out there, The need for information crosses all borders, one can be serious without a suit, great just isn't good enough. It encourages innovation and iteration. It anticipates the needs and meets them with products and services that set new standards.

To manage diversity, Google starts with treating everybody with respect regardless of role, gender and position by providing freedom and involving employees in the decision making process. Further, Google keeps on conducting formal and informal forums and one-on-one meetings to enable employees across functions and levels to interact with each other. The three things that make Google India a great workplace are “The sheer brilliance and caliber of great minds they get to work with, the sense of pride they get out of this unique opportunity to make a change to the world, and lastly, the extensive focus on innovation that enables them to passionately and constantly think of innovative products and services and keeps them motivated each single day.” The focus is on technical innovation, the emphasis on aiming big, and the benefit of building on the world's best cloud computing infrastructure.  According to the founders, every employee has something important to say, and that every employee is integral to the success. They provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. To name a few good practices that Google India follows is to create a collaborative work culture encouraging employees to build a unique camaraderie among each other through programs such as ‘Peer Bonus’ (where an employee nominates a co-worker or a colleague for a bonus for helping him achieve his target or complete an assignment), ‘Know Your Noogler Wall’ (where interesting trivia about new joiners are put up along with their goofy pictures to help others know them well), et al. The best part about Google is that it allows people to take risks and fail in their pursuit for technological excellence. Google has Flexible, project-based approach, innovative perks and benefits, everything to make sure employees not only have great jobs, but great lives as well.


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