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Friday 18 September 2015

DR. M.W. SHAIKH'S CONDUCT OF ROLEPLAY : ON COLLECTIVE BARGAINING PERFORMED BY IES-MCRC 2nd YEAR H.R. STUDENTS


COLLECTIVE BARGAINING:
Collective bargaining is a process of negotiation between employers and a group of employees aimed at reaching agreements to regulate working conditions. The interests of the employees are commonly presented by representatives of a trade union to which the employees belong. The collective agreements reached by these negotiations usually set out wage scales, working hours, training, health and safety, overtime, grievance mechanisms etc.


ABC PVT. LTD.
       The company in which the collective bargaining process is being carried out is ABC PVT. LTD. which manufactures automobiles. The company is based in Mumbai. It has earned reasonable profits this year. However the profits earned this year are less than the profits earned in the previous year where a 10% hike in wages was granted by the Management to all the workers. This year the Union wants a 50% hike in their wages.


PARTIES INVOLVED AND CHARACTERS PLAYED
MANAGEMENT
UNION
Kaiwan Avari
Managing Director
Shahzad Bhiwandiwala
Union Representative
Tushar  Gupta
Marketing Manager
Mamta Khurana
Treasurer-Union
Neha Khan
Production Manager
Vidhi Timbe
Union Representative
Yohaan Bhagwagar
HR Manager
Sunayna Langeh
General Secretary -Union
Priyanka Patil
Finance Manager
Kainaz Patel
Labour Commissioner


Advita Sejekan
Union Member



 SCENE 1
       The Labour Union sends a notice to the management which contains a charter of demands to be fulfilled by the management such as a hike/increment in the wages of the workers by 50% of the CTC.

MANAGEMENT TEAM MEETING:
       The Management Team comprising of the HR Manager, the Marketing Manager, the Finance Manager and the Production Manager have a discussion with the M.D. regarding how much increment/hike in salary should be granted to the workers based on the facts and figures given by the various department managers  as regards the balance sheet performance of the company, finances, profits made, cost of raw materials, product performance, H.R. budget and technology expenditure. All the departmental managers agree to the decision of the M.D. of granting a 15% hike in the wages of the workers.

1st MEETING BETWEEN THE MANAGEMENT AND THE UNION
       The M.D. calls the General Secretary of the Union  and fixes a meeting to discuss the charter of demands.The management representatives in the form of the departmental managers tell the union representatives that they can offer a maximum of 15% hike in their wages based on the profits earned by the company. The Union representatives are adamant as they are not willing to accept anything less than a 50% hike in wages. Thus no agreement is reached between the management and the Union and the meeting is adjourned.

1st UNFAIR LABOUR PRACTICE BY THE MANAGEMENT
       The HR manager calls the Treasurer of the Union and warns her that it the Union does not agree to the 15% hike in the wages, she will get transferred to another city.
        The Union treasurer is irked by the call and discusses the matter with the Union.

SCENE 2
       The M.D. in consultation with his respective departmental managers agrees to increase the hike in wages from 15% to 25% of the CTC. The 2nd meeting is fixed.

2nd  MEETING BETWEEN THE MANAGEMENT AND THE UNION
     The management representatives in the form of the departmental managers tell the union representatives that they can offer a maximum of 25% hike in their wages after considering the percentage of profit and the cost incurred by the company on the new technology. The Union representatives are still adamant as they are not willing to accept anything less than a 40% hike in wages. Thus, once again no agreement is reached between the parties and the meeting is adjourned.


ILLEGAL THREATENING BY THE UNION
     The Union sends one of their Union members who comes and threatens to kill the HR Manager and the Finance manager if they do not agree to the demand of the Union of granting a 40% hike in the wages. The Union member also physically assaults the Marketing manager while he is returning back home and gives him a “warning”.
UNION MEMBER WHO ILLEGALLY THREATENED THE MANAGEMENT

SCENE 3
      The M.D. in consultation with his respective departmental managers agrees to increase the hike in wages from 25% to 30% of the CTC. The M.D. invites the General Secretary-Union for some snacks as a means for discussing the 30% hike in wages. The Union can sense the real motive behind the invitation. The 3rd meeting between the management and the Union is fixed.


3rd  MEETING BETWEEN THE MANAGEMENT AND THE UNION
     The management representatives agree with the M.D. to offer a 30% hike in the wages. The Union representatives are still very adamant as they are not willing to accept anything less than a 40% hike in wages as they feel they deserve that much at any cost as the company is earning reasonable profits. They are not willing to change their stand. Thus, once again no agreement is reached between both the parties and they agree to report the  matter/issue is reported to the Labour Commissioner.

2nd UNFAIR LABOUR PRACTICE BY THE MANAGEMENT
      The production manager offers a bribe of Rs. 5,00,000 to the Union representative to persuade her to agree to the 30% hike in wages and end the matter so that it does not go to the notice of the Labour Commissioner. However the Union representative does not accept the bribe(offer). The Union representative is angry naturally and reports the matter to the General Secretary-Union.

HEARING BY THE LABOUR COMMISIONER AND THE OUTCOME
      The matter is reported to the Labour Commissioner. This is known as 3rd party conciliation where the Labour Commissioner assists both the parties in the collective bargaining process by giving a final verdict. The Labour Commissioner listens to the management’s side of the case in which the management accuses the union of indulging in illegal threatening. Also the Labour Commissioner listens to the Union representatives’ story and finally the Labour Commissioner announces the final decision of granting 30% hike in the wages to which both the parties agree. Thus the matter is resolved as both the parties reach a consensus (that is, a general agreement) and celebrate the same by having a party at Taj Lands Ends, Bandra. Thus the collective bargaining has taken place between the Union and the Management.

3 comments:

  1. Pg and MMS(human resources) 2015 batch learnt a concept of collective bargainig in the industrial relations lecture.

    Role play is a lively and recent method of training and learning which keeps concepts with us for a longer time.

    Thanking MR.M.W. Shaikh who guided and supported us through the script and enactment of the role play.

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  3. Role play helps the students to become more interested and involved, not only learning about the material, but also learning to integrate the knowledge in action, by addressing problems, exploring alternatives, and seeking novel and creative solutions. Role playing is the best way to develop the skills of initiative, communication, problem-solving, self-awareness, and working cooperatively in teams.

    This role play on collective bargaining helped us to understand the complexities of this topic. It not only helped us to understand the whole concept of collective bargaining but it also made us realize how alert one needs to be in such situations and the requirement of exceptional negotiating skills.

    Once again thanking Shaikh Sir for teaching us collective bargaining through role play.

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