1.
Courses
that HR professionals should take during the pandemic
Demand for courses in digital HR and diversity and inclusion seem to be on the rise today. Come rain or sun, human resources professionals always have their hands full. The pandemic, however, seems to have brought fresh challenges their way. This is also the best time for HR professionals to hone their skills. For beginners, there are innumerable introductory courses available online. For those who are already in the field, courses that prepare them to manage HR and human capital — hiring and retaining good talent; maintaining organisational culture; courses on thought leadership, business and technology and employee experience can be very enriching. The trick is to learn to apply the theory in the real world and gather hands-on experience to help your career grow and be ready for the future. The courses on offer are: Human Capital Strategy, Cultural Competency, Creating Meaning for Employees, Holistic Health and Wellness/ Happiness Coach, Digital HR, HR Management and Analytics. What you need is a course that lets you learn at your own pace. Begin by focussing on the course and its content. The certificate can follow later. A significant number of courses are available free, but may require you to pay for the certificate, if you require one. While online educational programmes can go a long way in helping professionals develop specific expertise in areas, such as compensation, benefits, talent acquisition and employee relations, they can also give them the required understanding of subjects, such as critical evaluation, relationship management and communication, which are challenging for HR. Remember, it is necessary for the learner to be self-motivated otherwise it can be a challenge to complete even the smallest module.
2.
Microsoft-Nasscom tie up
to skill 10 lakh students in AI
Microsoft and Nasscom Future Skills have collaborated to roll out an initiative that will equip about 10 lakh students with skills in artificial intelligence (AI), by next year. The programme, scheduled to begin on September 21, is called ‘AI Classroom Series’ and comprises three modules, covering the fundamentals of data science, machine learning models on Azure and cognitive services required to build intelligent solutions. A part of Microsoft’s global skilling programme, this partnership with the National Association of Software and Service Companies (NASSCOM) will see training being imparted via online classes, which will comprise live demos, hands-on workshops and assignments through self-learning, virtual instructor-led training and mentoring. These lessons will be imparted to undergraduate students, free of cost, and the students will be allowed to choose from comfortable time slots, so that they can learn at their own pace. Interested students who register, will be able to access Microsoft’s content and developer tools, and also enjoy access to GitHub’s products. On successful completion of the programme, students will be awarded participation certificates from Nasscom and Microsoft.
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3.
The
‘pandemic opportunity’: How Cadila upskilled its 2000+ salesforce
Cadila Pharma embarked on its journey of digital transformation a year ago, which was accelerated during the pandemic. The pandemic and the eventual lockdown put a stop to the conventional way of functioning for the 2000 plus members of Cadila Pharma’s salesforce. These field sales officers were completely off the field with no or little interaction with the customers or healthcare professionals. That did not put a stop to the business though. What this Ahmedabad-based pharma major did was to turn around quickly and use the lockdown as an opportunity to upskill its salesforce on digital training. The Company strengthened the digital marketing efforts right down to the last sales team member. It’s true that the COVID-19 situation is unprecedented and it wasn’t possible for anyone to have been prepared for it. However, the lockdown meant that this transformation had to be accelerated. All we had to do during the lockdown was to just shift gears and ensure that everything was working like a well-oiled machine. They conducted over 50 training sessions during the lockdown itself. These sessions covered topics, such as grooming etiquette for video conferences, objection handling on phone, communication skills in digital detailing, advanced MS Excel for reporting, business planning in the new normal, digital marketing to drive engagement, sales forecasting for uncertainty and teambuilding while working from home.
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