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Thursday, 15 February 2024

HR Learning: 16 Feb, 2024

 1.

Skilling for success: Leverage innovative learning solutions to elevate your career

The rapidly changing skill requirements, often driven by technological advancements, are making it challenging for professionals to predict and align their learning with future demands. Traditional education models often need help to keep pace with the rapidly changing demands of the modern workforce. As industries transform and technology reshapes our work, the need for continuous learning has become more critical than ever, even as individuals and organisations face the challenge of staying relevant in an ever-evolving work landscape. Today, as technological advancements accelerate and industries undergo rapid transformations, the need for up-to-date knowledge and skill sets is becoming paramount. To resolve this paradox, it is critical to find effective, flexible, and engaging learning solutions that can help keep professionals abreast with the changing world of work. Modern professionals confront a myriad of challenges in their pursuit of learning and upskilling. Striking a balance between work commitments, personal life, and continuous learning proves to be a time-consuming challenge, exacerbated by the difficulty in identifying reliable and contemporary learning resources amidst the vast expanse of information available online poses another hurdle. The rapidly changing skill requirements, often driven by technological advancements, make it challenging for professionals to predict and align their learning with future demands. Recognising and addressing these obstacles necessitates individual determination, organisational commitment to employee development, and ongoing improvements in educational models to ensure accessible, flexible, and relevant learning opportunities for professionals. Professionals today need learning courses that are: Industry-relevant, with content that is practical and applicable in real-world scenarios, Provides them with flexibility in learning that allows them to integrate it into their busy lives, Creates an engaging learning experience and understands that effective learning goes beyond content delivery and Provides professional certificates upon course completion that enhance their credentials and demonstrate their commitment to professional development.

2.

Performance and productivity management in the new normal

In the New Normal, the focus has been moving to the answers of questions such as “How is the team’s performance?”, “Hope you are ready for the annual appraisal cycle?”, “How are you tracking the performance and productivity? The New Normal, one of the most widely used words in the last couple of years. And, indeed, it is the new normal, where everything has been modified to a certain extent. In these times, the most prioritised need was to make people productive, get them the tools and resources to work, ensuring they settle in their new spaces which was executed to perfection by each of us! And the transition from WFO-WFH was seamless. Applications like MS Teams, Zoom, Google Meet, and many other collaborative tools became our meeting rooms. Phrases like 'Hope you are comfortable?', 'Hope you and your family are safe?', 'Hope you are able to do your job?' became our greeting lines and catch-up questions.  Ensuring the comfort has been established in the virtual meetings, gears were slowly shifted to 'Hope your manager is talking to you?', 'Hope you are connecting with your team?', 'Hope you are taking breaks and utilising your leaves?' And now, even though the New Normal exists, the focus is now again moving to the answers of questions such as 'How is the team’s performance?', 'Hope you are ready for the annual appraisal cycle?', 'How are you tracking the performance and productivity?' There are two types of interventions that would be required to answer the above question on performance and productivity. The first one being, Founding Blocks, that are important to lay for anyone to build and pave the way towards performance and productivity. The big three Founding Blocks are: Re-Building Connections, Employee Involvement and Learning on the Move.  Coming to the second intervention, i.e., the Execution Blocks, which forms the second layer above the Founding Blocks. These are: Making it Easy to Perform and Managing Productivity with Technology.  Each of these blocks is an intervention that is agile in nature, for us to keep evolving as the new normal unfolds itself every day. RELMM as I call it, the new realm in our new normal.


 

Look before you leap: Experts warn against impulsive tech pursuits

Brian Sommer and Mukesh Jain discuss and deliberate on navigating the business, process and people implications with AI tools.  As leaders outline the possibilities brought in by AI tools, the implications of the new capability are still under purview. To clear the hype and break those complexities are Brian Sommer, founder and president of TechVentive and Mukesh Jain, CTO, VP and Global Head of People Analytics, Capgemini, who will be at People Matters TechHR Pulse Mumbai on March 14. In a precursor LinkedIn Live with Ester Martinez, CEO and Editor-In-Chief, People Matters, the two technologists revisit the initial euphoria surrounding AI, skills and capabilities to drive the technology and why it is best to cautiously begin with the experimentation While organisations are optimistic about Gen AI system capabilities, they are cautiously refraining from going all in. Brian highlights the reason for this hesitation, with the obvious being information risk and privacy. But from an HR perspective, organisations are apprehensive to train a language model using confidential personnel data. But at the heart of this lies a gap that majority of the leaders are unable to grasp: how do AI algorithms work? Looking towards 2024, Brian predicts that over-the-top hysteria around AI will slow down as real-world consequences come to light. His advice to organisations looking towards AI is: Choose how you wish to industrialise and productise AI capabilities as you reimagine work processes. Adding to it, Mukesh urges organisations to choose wisely how they wish to harness the value that accompanies AI and analytical tools for the greater good. If you are redesigning your tech, Mukesh encourages you to have an approach where you look at the business problem first rather than tech. And one of the essential key here is data literacy. “Only when you understand the nuances, possibilities, challenges, opportunities and risks of data-driven processes, will you be able to unlock and leverage AI tools effectively.”

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